122 How Many Customer Touch Points Does It Take?
August 25, 2021 by Corinna Remember that commercial with the Hootie the Owl and Tootsie Roll Pops? He would ask, “How many licks does it take to get to the center of a Tootsie Roll Pop?”… Turns out, there’s actually an answer to that question. Lots of people have crafted experiments to find out. Answers…
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